Tag Archives: Win7

A Windows Based Computer that is connected to your network via an IP Phone (NAP-Enabled) may not connect to the same VLAN after resume from hibernation

This issue applies to Windows XP – SP3, Windows Vista – SP2, Windows Server 2008 – SP2, Windows Server 2008 R2 – SP1 and Windows 7 – SP1.

This issue occurs on networks that use IEEE 802.1X authentication where the client computer or server machine is connected or bridged via a NAP-Enabled device such as an IP or VoIP Phone Handset.

The issue will not be resolved for Windows XP because it is now outside the mainstream support cycle.  Hotfixes for the other operating systems listed above can be obtain via Microsoft KB 976373 http://support.microsoft.com/kb/976373

Windows Vista and Windows 7 – USB Audio Device or USB Headset can cause High CPU Usage and you may notice skipping in the sound playback

If you use a USB Headset, USB Speakers or USB Sound Card under Windows Vista or Windows 7 you may notice that the CPU Usage is very high when you are listening to sound, music or gaming.  You may also notice that the audio lags or skips as a result, this will normally occur every 10-20 seconds and may get worse over an extended period of time.

This is most likely to occur when the device is connected to a USB 2.0 EHCI (Enhanced Host Controller Interface)

The issue is caused by a problem with the usbport.sys driver that is part of Windows

The issue can be addressed in Windows 7 or Windows Server 2008 R2 by upgrading to “Service Pack 1”

The issue can be addressed in Windows Vista – Service Pack 2 or Windows Server 2008 – Service Pack 2 by applying the hotfix from http://support.microsoft.com/kb/981214 which includes an updated version of usbport.sys

Windows 7, Server 2008 R2 and SBS 2011 RTM or SP1 – svchost.exe may hold a lock on a service and cause slow Windows startup

You may find that svchost.exe holds a lock on a service whilst all the service libraries are being loaded.  This in turn then prevents any other services in the same instance of svchost.exe from starting up until the call to the function has been returned.

An updated version of svchost.exe that will address the issue is available here http://support.microsoft.com/kb/2510636

A Virtual Machine, Laptop or Computer running Windows XP is Slow to Startup and/or Applications take a long time to load

These two issues can occur for two different reasons, a corrupt file in the Windows Prefetch Folder or it could be that the Prefetch Folder is cluttered.

To resolve these issues you need to delete the contents of the C:\Windows\Prefetch folder and then restart your computer.

The Prefetch folder is just a cache of recently used application executables and will be recreated based upon the applications you use most frequently.  Over time the folder becomes cluttered with rarely used and prefetched applications hence the launch of applications becomes slower.

You may find following the clear down of the Prefetch folder and reboot that the first time you open each application it is still a little slow, ths is because Windows will automatically re-add the application on its first launch to the prefetch folder.  After your first use of the common applications everything should now be much faster and you should find startup times have been reduced.