Category Archives: Apple

Watchguard XTM Firewall UTM Device – Cannot browse some sites and logs report GAV job open failed (failed to connect to scand at scand)

Cannot browse some sites and logs report GAV job open failed (failed to connect to scand at scand)

You may find that you cannot access or browse some websites when you are using a Watchguard XTM Firewall or UTM device and the GAV (gateway antivirus) is enabled.  When you review the appliance logs you see the following event logged GAV job open failed (failed to connect to scand at scand).  In this instance the anti-virus proces or component of the XTM device has probably crashed or stopped responding.

Resolution/Workaround:

You might be able to permantently resolve this issue by upgrading to a newer XTM OS i.e. 11.4.2 to 11.5.2 or you may simply need to apply the latest CSP release for the XTM OS build you are using i.e. 11.4.2 CSP9 (Service Pack).  Newer OS releases and Service Packs often included fixes for these sorts of GAV issue.

A workaround would be to schedule a reboot of your Watchguard XTM appliance, this will reset the GAV (gateway antivirus) and should allow pages to load correctly again.

Apple Mac OS X Mountain Lion Announced

Coming this summer Apple Mac OS X Mountain Lion promises features inspired by the ipad and ipad 2.  The Game Center will be of great interest to many as the Apple OS has always been slightly limited in its game support when compared with its Microsoft rival.

Further information can be found on the official Apple website

http://www.apple.com/macosx/mountain-lion

Apple release iTunes 10.5.3

iTunes 10.5.3 has recently been released and allows you to sync interactive iBooks textbooks to your iPad. These Multi-Touch textbooks are available for purchase from the iTunes Store on your Mac or from the iBookstore included with iBooks 2 on your iPad.

You can download it from the Apple iTunes Site http://www.apple.com/itunes/