Tag Archives: “stop responding”

Microsoft, SBS 2011, Service Pack 1, Service Pack 1, Service Pack 1, Service Pack 1, Small Business Server 2011, Windows, Windows 7, Windows Server 2008 R2

[RESOLVED] A process that is being terminated stops responding in Windows 7 or Windows Server 2008 R2 or Small Business Server 2011

You may find that when you try to terminate a process on Windows 7, Windows Server 2008 R2, Windows Small Business Server 2011 SBS 2011 that the termination process stops responding.  The main thread of the process becomes blocked and if you analyse the call stack of the process you will see that a thread is blocked in the ntdll!NtReleaseKeyedEvent() function.  This occurs because of a race condition whereby the main thread that is trying to terminate the process also tries to reactivate another thread when the thread released an SRW lock.

This issue can be resolved by installing a hotfix containing an updated Ntdll.dll driver.  You can find the hotfix download link in Microsoft KB 2582203 http://support.microsoft.com/kb/2582203

.NET Framework, 4, Microsoft, SBS 2003, SBS 2008, SBS 2011, Service Pack 1, Service Pack 1, Service Pack 1, Service Pack 1, Service Pack 2, Service Pack 2, Service Pack 2, Service Pack 2, Small Business Server 2003, Small Business Server 2008, Small Business Server 2011, Windows, Windows 7, Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, Windows Server 2008 R2, Windows Vista, Windows XP, XP Mode

Microsoft Windows may stop responding or respond very slowly when the .Net Framework 4 Optimization Service (Mscorsvw.exe) starts

The computer may stop responding or respond very slowly when the .Net Framework 4 Optimization Service (Mscorsvw.exe) starts. This issue effects the following operating systems: Windows XP SP3, Windows Server 2003, SBS 2003, Windows Vista SP2, Windows Server 2008 SP2, SBS 2008 SP2, Windows 7 SP1, Windows Server 2008 R2 SP1 and SBS 2011 SP1.

The issue occurs because the process sets its service configuration incorrectly.

A hotfix is available but must be requested from Microsoft using KB 2571181 http://support.microsoft.com/kb/2571181

Alternatively you can immediately download the hotfix from “thehotfixshare” website

Windows x86

http://thehotfixshare.net/board/index.php?showtopic=16259&hl=2571181

Windows x64

http://thehotfixshare.net/board/index.php?showtopic=16258&hl=2571181

Acer, ALI, AMD, ASUS, ATI, DELL, Fujitsu, HP, Intel, Microsoft, Nvidia, Samsung, SBS 2008, Small Business Server 2008, Sony, Toshiba, VIA, Windows, Windows Server 2008, Windows Vista

Windows Vista, Windows Server 2008 and SBS 2008 with Service Pack 2 – You may find that applications stop responding, delays occur during resume from standby and/or files may become corrupt when the computer goes to sleep/hibernate and/or poor AMD processor/chipset performance

A variety of issue exist post service pack 2 with Windows Vista, Windows Server 2008 and Small Business Server 2008, a variety of hotfixes have been released since 2008 to address these issues but you only need to apply the latest to ensure that all subsequent issues are addressed.

 

You should only need to apply the hotfix from KB 980080 to ensure that all the issues below are addressed as this contains the latest versions of the affected files, this can be obtained from http://support.microsoft.com/kb/980080

 

KB 980080 – Files may be corrupted when a computer that is running Windows Vista or Windows Server 2008 enters the sleep mode or the hibernate mode

Info: http://support.microsoft.com/kb/980080

KB 977323 – After you change the SATA mode of disk devices to use the AHCI specification on a Windows Server 2008-based or Windows Vista-based computer, the computer or certain applications randomly stop responding for 60 seconds or longer

Info: http://support.microsoft.com/kb/977323

KB 974073 – An update for the Msahci.sys driver has been released for AMD chipsets

Info: http://support.microsoft.com/kb/974073

KB 971390 – A minor delay occurs when Windows Vista or Windows Server 2008 resumes from sleep if the hard disk is attached to a secondary ATA port

Info: http://support.microsoft.com/kb/971390