Category Archives: Microsoft

Windows Server 2008 R2 – RTM and SP1 may not respond to a request for a Sender Policy Framework (SPF) TXT Record Correctly if it exceeds 512 bytes

In this scenario if the Sender Policy Framework TXT record exceeds 512 bytes in size then you may find your server anti-spam fails to correctly identify e-mail as either legitimate mail or SPAM, this can result in the two extremes of SPAM mail being delivered to users or legitimate e-mail being rejected as SPAM.

Microsoft do offer a hotfix for DNS Server to prevent this issue KB 2495375 http://support.microsoft.com/kb/2495375

A Virtual Machine, Laptop or Computer running Windows XP is Slow to Startup and/or Applications take a long time to load

These two issues can occur for two different reasons, a corrupt file in the Windows Prefetch Folder or it could be that the Prefetch Folder is cluttered.

To resolve these issues you need to delete the contents of the C:\Windows\Prefetch folder and then restart your computer.

The Prefetch folder is just a cache of recently used application executables and will be recreated based upon the applications you use most frequently.  Over time the folder becomes cluttered with rarely used and prefetched applications hence the launch of applications becomes slower.

You may find following the clear down of the Prefetch folder and reboot that the first time you open each application it is still a little slow, ths is because Windows will automatically re-add the application on its first launch to the prefetch folder.  After your first use of the common applications everything should now be much faster and you should find startup times have been reduced.

Microsoft Windows based Computers and Laptops – Slow System Startup with Realtek HD Audio Chipset

You may find that Windows based computers and laptops are very slow to startup and in some instances slow to shutdown.  This has been witnessed when out dated drivers are installed for the integrted Realtek HD Audio Chipset.

The Realtek HD Audio drivers offered on Microsoft Update are often dated 2005 and are many years behind those available directly from the Audio Chipset manufacturer.

You can verify your current Audio Chipset and Driver version from “Device Manager”

Please visit http://www.realtek.com/downloads/ to find and download the latest applicable drivers for your Windows system.  They will usually reference the drivers as “High Definition Audio Codecs (Software)” and then under Windows the list Operating System Compatability for each system and provide several download links based upon locations around the world.  Downloads from the Realtek site can be slow at busy times of the day so you may need to be patient and/or download outside peak hours.

As you can see from the table the current drivers from Realtek Support are dated 21st October 2011 and are usually updated every 1-2 months, it would be worth updating to the latest release to resolve your slow startup times and then add updating your audio drivers into your usual computer maintenance schedule.  Once you have updated remember to check Device Manager to ensure that the latest drivers are actually installed and that the device is operating correctly.

[RESOLVED] Windows Fax and Scan – Invalid procedure call or argument URL: res://ieframe.dll/preview.js

When you try to use Windows Fax and Scan to send a fax message with content in the body section of the fax you may get an error similar to the following example:

Script Error

Line: 2107

Char: 1

Error: Invalid procedure call or argument

Code: 0

URL: res://ieframe.dll/preview.js

This seems to start occurring after Internet Explorer 9 is installed and currently it seems that the only workaround is to uninstall Internet Explorer 9 or not enter text into the body section of the fax.

Following on from our Microsoft PSS case we have been given two different solutions to this issue, the first is to apply the latest Cumulative Security Update for Internet Explorer.  This can be obtained via Microsoft Update or Windows Update and may have already been installed automatically.  You can find further information here MS11-099: Cumulative Security Update for Internet Explorer: December 13, 2011 http://support.microsoft.com/kb/2618444

Another possible fix for this issue is to apply the hotfix mentioned in Microsoft KB 2647169 http://support.microsoft.com/kb/2647169 this applies to Windows 7, Windows Server 2008 R2 and Microsoft Windows Small Business Server 2011 (SBS 2011).

A case is open with Microsoft PSS regarding this issue and once I have more permanent fix I will post it here.

Here is the official stance from Microsoft on this issue http://support.microsoft.com/kb/2629557