Tag Archives: “network drop”

32 Bit Applications that utilise NetBIOS API do not receive connection close notifications in Windows 7 64 Bit Edition, Windows Server 2008 R2 or Windows Small Business Server 2011

32 bit applications that utilise NetBIOS API do not receive connection close notifications in Windows 7 64 Bit Edition, Windows Server 2008 R2 or Windows Small Business Server 2011 and as a result they do not try to re-establish a session.  Restarting the application will re-establish the session and recover from the issue.

This issue occurs because when the Netbios.sys driver receives data the driver does not convert the Network Connection Block NCB structure from 64 bit to 32 bit when the session has been dropped.  A 32 bit application cannot understand the 64 bit NCB structure which is why the session cannot be re-established.

The Microsoft Knowledgebase article KB 2633667 provides further information on the issue and a Hotfix containing an updated version of the Netbios.sys driver that that corrects this particular issue http://support.microsoft.com/kb/2633667

Intel Network Adapter Diagnostics May Wrongly Report that the Network Cable is over 100 Metres Long

When you run a Cable diagnostic using the Intel PROSet Network Adapter Diagnostics you may find that the utility incorrectly reports that your network cable is over 100 Metres and/or that the Cable is faulty/poor.

This issue can occur if you have a network switch that implements “power Saving” or “Green Ethernet” this feature is meant to reduce the power to a network port that is supporting a device with a short network cable run.

This “power saving” or “Green Ethernet” feature can cause the diagnostics to fail and can sometimes contribute to network drops and/or poor network throughput.  If you have a managed/smart switch then you can normally login via a browser and “Disable” this feature to correct the issue.