You can use the following dial codes to change your 3CX MyPhone extension status
The dial codes are as follows:
*30 = Available
*31 = Away
*32 = OutOfOffice
*33 = Custom1
*34 = Custom2 *3
You can just dial *31 to change your status to Away in 3CX MyPhone
How to automatically update your 3CX My Phone Status when DND is Enabled or Disabled on your Snom Handset
Access your Snom phones management GUI using a web browser and login as required. Once you are logged in select Preferences from the left hand menu. Scroll down until you see DND: “On Code” and “Off Code”
You will find these blank but can occupy them as follows
If you turn on DND on your Snom handset using the DND Key then the phone will send *31 to the 3CX Phone System and this will update your My Phone Extension Status to Away
If you turn off DND on your Snom handset using the DND key then the phone will send *30 to the 3CX Phone System and this will update your My Phone Extension Status to Available
You could also use *34 instead of *31 which is called “Out of Office 2” (Custom Profile 2) you can then then enter custom status text next to this profile so that you and others know you have turned on DND rather than just setting your status as Away or Out of Office by changing your status manually in 3CX My Phone.
3CX Version 11 – Service Pack 2 (Build 27588.780) Released
Service Pack 2 introduces the following fixes and new features:
- New: Added support for Windows 8 and Windows Server 2012. Previous releases of 3CX Phone System are unsupported on Windows 8 / Server 2012, and thus a new installation of SP2 is required on these OS.
- New: Added support for Exchange Server 2013. For more information on configuring an Exchange Server 2013, review this blog post.
- New: IP Whitelist for the Anti-Hacking module.
- New: Blacklist is checked for WEB requests. When someone tries to connect to the web 3CX Management Console, 3CX MyPhone or provision a phone from a blacklisted IP, the request will be blocked, and the administrator is notified (if notifications are enabled).
- New: Added support for the latest Cisco SPA 514G and 525G2 phones with the latest firmware. Please note, phones running firmware 7.4.9b need to be updated to version 7.5.2b before being upgraded to version 7.5.3. This applies to all Cisco phones.
- New: SNOM can now be configured using Plug and Play. SNOM is now supported from the firmware version 18.104.22.168.
- Update: The Active Calls section in 3CX MyPhone has been redesigned. Users can only see their own calls by default. If allowed, they can see the calls to users in their group. The management group still sees everything.
- Update: Conference calendar request (.ics) notifications are now sent even when the email server requires authentication.
- Update: Dashes and () are stripped when an external conference number is added to the conference.
- Fixed: A bug in 3CX MyPhone when adding callers which are on hold to a conference.
- Fixed: The audio issues when creating conferences in 3CX MyPhone have been fixed.
- Fixed: The bug which caused the Microsoft Outlook plugin to not create journal entries for incoming calls
- Fixed: The organizer’s email address is now stored correctly when scheduling conference calls.
- Fixed: The organizer of a conference is now informed when a user has accepted or declined the conference invitation and details are correctly retrieved from the calendar.
- Fixed: When changing the language to Portuguese, 3CX MyPhone now loads in Portuguese.
3CX Phone System Server
- Update: 3CX Phone System User Agent string now contains the version number.
- Update: Added G729 Support for Patton Gateway Templates BRI devices which has fixed the audio issues.
- Fixed: Caller ID is not retained when call is diverted (using 302 diversion header).
- Fixed: Bug in 302 diversion header – Diversion header contents are now enclosed in <>
- Fixed: Crash of 3CX Phone System caused by incorrectly configured Outbound Rules.
- Fixed: Exception in Call History service when an email is sent to an invalid address.
IP Phone, PSTN Gateway and VoIP Provider Interoperability
- New: Grandstream HT 701, 702, and 704 templates have been added to main 3CX Phone System installer.
- Update: Firmware auto-provisioning is removed in Grandstream templates.
3CX Web Reports
- Update: Ring group reports have been moved to Advanced Call Reports.
- Update: In the extension statistics, a limit of 10,000 call records has been hard coded which has sped up the report.
- Fixed: Call Logs are properly generated on Italian language operating systems.
- Fixed: Calls that breach SLA time are now shown correctly.
- Fixed: Bug where the SLA breach time was not being observed and all calls where marked as breaching SLA.
3CX Management Console (Interface)
- Update: Outbound rules page now shows the Extension Groups in the summary page.
- Update: Added exception in the Windows Firewall for the 3CX Windows Management Console. This is required for the 3CX Firewall Checker.
- Update: Moved configuration of the Billing Information from the top menu bar to the Advanced page.
- Update: Server Activity Log now indicates when a packet is dropped because of a hacking attempt.
- Update: Email notification sent to a 3CX Administrator or Operator extension when the 3CX Upgrade Insurance is about to expire.
- Update: Improved general speed of Windows-based 3CX Management Console.
- Update: Tagged license messages in the Server Activity Log.
- Update: The size of the Abyss webserver log file has been minimalised as the file is now backed up and recreated.
- Fixed: Service pack updating fails when Microsoft Management Console (MMC) is running on the computer.
- Fixed: Provisioning of 3CXPhone for Windows, iPhone, and Android now sets the STUN server to the Public IP address of 3CX Phone System. (Note: Public IP Address needs to be configured).
- Fixed: The 3CX VAD integration when text to speech project is deployed with characters containing an accent.
- Fixed: IP blacklisted entries not completely removed causing a delay and high CPU usage on incoming calls.
- Fixed: Crash in the Server Activity Log when logs are viewed in Google Chrome.
- Fixed: There will no longer be any blank pages within the Server Activity Log.
- Fixed: Log files were not being moved to backup folder and remained in the Logs folder. As a result this made the 3CX Management Console very slow and affected also the general performance of the computer.
- Update: The 3CX Server Activity Log now shows INVITE and RE-INVITE SIP messages. These can be seen when Verbose is enabled.
3CX Log Viewer
- Update: Gradual opening of logs to avoid high CPU usage.
- Fixed: Various memory leaks.
3CX Backup and Restore
- Fixed: The crash that occurs on Russian language Windows Operating Systems.
- Fixed: Exception in 3CX Backup and Restore when a backup is made whilst a recording or a voicemail is in progress.
- Fixed: 3CX Backup and Restore will now backup recordings when recordings path is not the default directory.
- Fixed: The restore procedure will create recordings file structure in case it does not exist.