Tag Archives: “Internet Explorer 9”

CPU Usage may increase to 100% while you are scrolling through a Web page in Microsoft Internet Explorer 8 or Microsoft Internet Explorer 9

CPU Usage may increase to 100% while you are scrolling through a Web page in Microsoft Internet Explorer 8 or Microsoft Internet Explorer 9

This can occur if the “Use smooth scrolling” option is enabled in “Internet Options” by default the “Use smooth scrolling” setting is enabled in Internet Explorer 8 and Internet Explorer 9.

To resolve the issue you just need to disable/untick the “Use smooth scrolling” option in Internet Explorer by following the steps below

  1. On the “Tools” menu in Internet Explorer, click “Internet Options” then click the “Advanced” tab
  2. Click to untick the “Use smooth scrolling” check box as shown in the screenshot below

The Microsoft knowledge base article KB 885355 http://support.microsoft.com/kb/885355

Adobe Flash Player 11.2 Beta for Windows and Mac OS X

You can download and trial the beta release of Adobe Flash Player 11.2 using the following link

http://labs.adobe.com/downloads/flashplayer11-2.html

This beta release introduces multi-threaded video decoding and Flash Player background updates

[RESOLVED] Windows Fax and Scan – Invalid procedure call or argument URL: res://ieframe.dll/preview.js

When you try to use Windows Fax and Scan to send a fax message with content in the body section of the fax you may get an error similar to the following example:

Script Error

Line: 2107

Char: 1

Error: Invalid procedure call or argument

Code: 0

URL: res://ieframe.dll/preview.js

This seems to start occurring after Internet Explorer 9 is installed and currently it seems that the only workaround is to uninstall Internet Explorer 9 or not enter text into the body section of the fax.

Following on from our Microsoft PSS case we have been given two different solutions to this issue, the first is to apply the latest Cumulative Security Update for Internet Explorer.  This can be obtained via Microsoft Update or Windows Update and may have already been installed automatically.  You can find further information here MS11-099: Cumulative Security Update for Internet Explorer: December 13, 2011 http://support.microsoft.com/kb/2618444

Another possible fix for this issue is to apply the hotfix mentioned in Microsoft KB 2647169 http://support.microsoft.com/kb/2647169 this applies to Windows 7, Windows Server 2008 R2 and Microsoft Windows Small Business Server 2011 (SBS 2011).

A case is open with Microsoft PSS regarding this issue and once I have more permanent fix I will post it here.

Here is the official stance from Microsoft on this issue http://support.microsoft.com/kb/2629557

Internet Explorer 9 File Download Issues

An issue that has been going on for some time now is an inability to correctly download certain files using Microsoft Internet Explorer 9.  You will find that the download dialog launches but the file name and type that Internet Explorer 9 displays does not correlate with the original download link.

The most likely cause of this is having a tick in the check box next to the following option

“Do Not Save Encrypted pages to disk”

You can verify this setting by opening Internet Explorer 9, clicking “Tools”, “Internet Options”, Clicking the “Advanced” tab and then scrolling down to the “Security” section.  This is where you will find the “Do Not Save Encrypted pages to disk” value.

To resolve the issue just untick the box next to “Do Not Save Encrypted pages to disk” and then close and re-launch your Internet Explorer 9 browser.