Tag Archives: SNMP

Watchguard XTM 1050, XTM 2050, XTM 2 Series, XTM 3 Series, XTM 5 Series, XTM 8 Series – Fireware XTM OS 11.6.3 – CSP3 Build # 362451

Watchguard XTM 1050, XTM 2050, XTM 2 Series, XTM 3 Series, XTM 5 Series, XTM 8 Series – Fireware XTM OS 11.6.3 – CSP3 Build # 362451

11.6.3 – CSP3 Build # 362451 Resolves the following issues:

  • BUG70662: The OSS-Config process no longer leaks memory
  • BUG67355: RSS Feeds no longer try and download RSS updates every 6 minutes. The new update interval is 24 hours.
  • BUG70638: Resolved issue causing the iked process to crash under certain conditions.
  • BUG71028: When using FireCluster Active/Passive, with DHCP relay enabled, the Virtual MAC address will no longer be sent from the Backup Master causing network disruption.
  • BUG70975: The SNMP process on XTM 25/26 and XTM 33 will now be restarted automatically in the event it becomes stuck in a dormant state.

You can request 11.6.3 – CSP3 Build # 362451 from Watchguard Support by logging a support case online, they should then be able to provide an ftp download link and appropriate credentials.

Please note that Watchguard CSP releases are cumulative so you should only need to apply the latest to ensure that you also have any previous fixes.

WatchGuard XTM Firewall SNMP OID and Value List

WatchGuard XTM Firewall SNMP OID and Value List

CPU Utilisation in last 5 seconds

OID: .1.3.6.1.4.1.3097.6.3.4.0

Return Value: Numeric (i.e. 234 = 2.34%)

CPU Utilisation in last 1 minute

OID: .1.3.6.1.4.1.3097.6.3.77.0

Return Value: Numeric (i.e. 234 = 2.34%)

CPU Utilisation in last 5 minutes

OID: .1.3.6.1.4.1.3097.6.3.78.0

Return Value: Numeric (i.e. 234 = 2.34%)

CPU Utilisation in last 15 minutes

OID: .1.3.6.1.4.1.3097.6.3.79.0

Return Value: Numeric (i.e. 234 = 2.34%)

Currently Active Connections

OID: .1.3.6.1.4.1.3097.6.3.80.0

Return Value: Numeric (i.e. 44 = 44 Active Connections)

Netio.sys – Pre Service Pack 3 Revision History for Windows Server 2008 SP2, Windows Vista SP2 and Windows Small Business Server 2008 (SBS 2008)

Netio.sys – Pre Service Pack 3 Revision History for Windows Server 2008 SP2, Windows Vista SP2 and Windows Small Business Server 2008 (SBS 2008)

11-May-2012 – 6.0.6002.22856 – Netio.sys – x86/x64 – http://support.microsoft.com/kb/2712746 – “0x00000019” Stop error when you run an SNMP application on a computer that is running Windows Vista or Windows Server 2008

12-Jan-2012 – 6.0.6002.22776 – Netio.sys – x86/x64 – http://support.microsoft.com/kb/2664888 – Computer stops responding when you run an application that uses the Windows Filtering Platform API in Windows 7, Windows Server 2008 R2, Windows Server 2008, or Windows Vista

05-Apr-2010 – 6.0.6002.22377 – Netio.sys – x86/x64 – http://support.microsoft.com/kb/981889 – A Windows Filtering Platform (WFP) driver hotfix rollup package is available for Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

22-Mar-2010 – 6.0.6002.22369 – Netio.sys – x86/x64 – http://support.microsoft.com/kb/979223 – A nonpaged pool memory leak occurs when you use a WFP callout driver in Windows Vista, Windows 7, Windows Server 2008, or in Windows Server 2008 R2

23-Oct-2009 – 6.0.6002.22250 – Netio.sys – x86/x64 – http://support.microsoft.com/kb/976759 – WFP drivers may cause a failure to disconnect the RDP connection to a multiprocessor computer that is running Windows Vista, Windows Server 2008, windows 7 or Windows Server 2008 R2

Microsoft Windows – Network Printer/s Unexpectedly Show Offline

When using Microsoft Windows (various editions and versions) you may find that your Network Printer Unexpectedly Shows Offline.  This can occur for a number of reasons and todays blog will try and help get you printing again.

First you should verify that you can ping the printer you are trying to print to, you can usually find the hostname or the IP address of the printer from the “Ports” tab of the printers “properties” page.

It should look something like this:

Printer Name or IP Address is where we can see which port the printer is trying to print to, we can then enter a “command prompt” by typing “cmd” into the “run” box and then type the ping command and the ip address or hostname of our printer.  Example is “ping 192.168.1.230” or “ping hpinkjetprinter”

If we do not get a response from the address or hostname then it could indicate that the printer has been assigned a different IP address (DHCP) by the server or your Router.  It could also indicate that the printer is turned off, the network cable is unplugged or damaged, if the printer is wireless it may be that the signal is no longer in range or that the wireless credentials it was setup with have been changed (WEP or WPA Key, SSID).  Many Servers or Routers support reservations so that you can ensure your printer always gets the same ip address, alternatively you can find the hostname of your printer and set the printer port to the hostname, if the ip address changes the computer should then still be able to resolve the hostname to the current and valid ip address of the device.

If your printer is responding to a ping command but you still cannot print then it may be an issue with the configuration of the printers “Standard TCP/IP Port” you will several options on the port configuration page that can effect your ability to submit a print job to the network printer, it may also cause the printer to incorrectly report that it is offline.

One particular issues that I have witnessed first hand is an HP OfficeJet Printer showing offline when the “SNMP Status Enabled” is ticked under the  “Standard TCP/IP Port” printer port configuration tab.  You may be able to ping the printer and access its web configuration but the printer will continue to show offline in Windows and print jobs will remian in the print queue.  Once the “SNMP Status Enabled” is unchecked the printer will appear online again and print correctly.

You amy also find that your printer only supports RAW or LPR mode, you can usually find further information on the “Protocol” that your printer supports via the technical manual or sometimes via the printers web configuration page.

Last but not least please remeber to check that you have the latest printer drivers from the manufacturers website, any firmware updates or software updates should also be installed to ensure the optimum performance and reliability of your product.  It is also important to remember that you should ensure the printer you are accessing is compatbile with your operating system and that driver support is either providd natively within Windows or the manufcaturer supply drivers via their website.