Tag Archives: Firmware

3CX Version 11 – Service Pack 2 (Build 27588.780) Released

3CX Version 11 – Service Pack 2 (Build 27588.780) Released

Service Pack 2 introduces the following fixes and new features:

New Features

  • New: Added support for Windows 8 and Windows Server 2012. Previous releases of 3CX Phone System are unsupported on Windows 8 / Server 2012, and thus a new installation of SP2 is required on these OS.
  • New: Added support for Exchange Server 2013. For more information on configuring an Exchange Server 2013, review this blog post.
  • New: IP Whitelist for the Anti-Hacking module.
  • New: Blacklist is checked for WEB requests. When someone tries to connect to the web 3CX Management Console, 3CX MyPhone or provision a phone from a blacklisted IP, the request will be blocked, and the administrator is notified (if notifications are enabled).
  • New: Added support for the latest Cisco SPA 514G and 525G2 phones with the latest firmware. Please note, phones running firmware 7.4.9b need to be updated to version 7.5.2b before being upgraded to version 7.5.3. This applies to all Cisco phones.
  • New: SNOM can now be configured using Plug and Play. SNOM is now supported from the firmware version 8.7.3.15.

3CX MyPhone

  • Update: The Active Calls section in 3CX MyPhone has been redesigned. Users can only see their own calls by default. If allowed, they can see the calls to users in their group. The management group still sees everything.
  • Update: Conference calendar request (.ics) notifications are now sent even when the email server requires authentication.
  • Update: Dashes and () are stripped when an external conference number is added to the conference.
  • Fixed: A bug in 3CX MyPhone when adding callers which are on hold to a conference.
  • Fixed: The audio issues when creating conferences in 3CX MyPhone have been fixed.
  • Fixed: The bug which caused the Microsoft Outlook plugin to not create journal entries for incoming calls
  • Fixed: The organizer’s email address is now stored correctly when scheduling conference calls.
  • Fixed: The organizer of a conference is now informed when a user has accepted or declined the conference invitation and details are correctly retrieved from the calendar.
  • Fixed: When changing the language to Portuguese, 3CX MyPhone now loads in Portuguese.

3CX Phone System Server

  • Update: 3CX Phone System User Agent string now contains the version number.
  • Update: Added G729 Support for Patton Gateway Templates BRI devices which has fixed the audio issues.
  • Fixed: Caller ID is not retained when call is diverted (using 302 diversion header).
  • Fixed: Bug in 302 diversion header – Diversion header contents are now enclosed in <>
  • Fixed: Crash of 3CX Phone System caused by incorrectly configured Outbound Rules.
  • Fixed: Exception in Call History service when an email is sent to an invalid address.

IP Phone, PSTN Gateway and VoIP Provider Interoperability

  • New: Grandstream HT 701, 702, and 704 templates have been added to  main 3CX Phone System installer.
  • Update: Firmware auto-provisioning is removed in Grandstream templates.

3CX Web Reports

  • Update: Ring group reports have been moved to Advanced Call Reports.
  • Update: In the extension statistics, a limit of 10,000 call records has been hard coded which has sped up the report.
  • Fixed: Call Logs are properly generated on Italian language operating systems.
  • Fixed: Calls that breach SLA time are now shown correctly.
  • Fixed: Bug where the SLA breach time was not being observed and all calls where marked as breaching SLA.

3CX Management Console (Interface)

  • Update: Outbound rules page now shows the Extension Groups in the summary page.
  • Update: Added exception in the Windows Firewall for the 3CX Windows Management Console. This is required for the 3CX Firewall Checker.
  • Update: Moved configuration of the Billing Information from the top menu bar to the Advanced page.
  • Update: Server Activity Log now indicates when a packet is dropped because of a hacking attempt.
  • Update: Email notification sent to a 3CX Administrator or Operator extension when the 3CX Upgrade Insurance is about to expire.
  • Update: Improved general speed of Windows-based 3CX Management Console.
  • Update: Tagged license messages in the Server Activity Log.
  • Update: The size of the Abyss webserver log file has been minimalised as the file is now backed up and recreated.
  • Fixed: Service pack updating fails when Microsoft Management Console (MMC) is running on the computer.
  • Fixed: Provisioning of 3CXPhone for Windows, iPhone, and Android now sets the STUN server to the Public IP address of 3CX Phone System. (Note: Public IP Address needs to be configured).
  • Fixed: The 3CX VAD integration when text to speech project is deployed with characters containing an accent.
  • Fixed: IP blacklisted entries not completely removed causing a delay and high CPU usage on incoming calls.
  • Fixed: Crash in the Server Activity Log when logs are viewed in Google Chrome.
  • Fixed: There will no longer be any blank pages within the Server Activity Log.
  • Fixed: Log files were not being moved to backup folder and remained in the Logs folder. As a result this made the 3CX Management Console very slow and affected also the general performance of the computer.
  • Update: The 3CX Server Activity Log now shows INVITE and RE-INVITE SIP messages. These can be seen when Verbose is enabled.

3CX Log Viewer

  • Update: Gradual opening of logs to avoid high CPU usage.
  • Fixed: Various memory leaks.

3CX Backup and Restore

  • Fixed: The crash that occurs on Russian language Windows Operating Systems.
  • Fixed: Exception in 3CX Backup and Restore when a backup is made whilst a recording or a voicemail is in progress.
  • Fixed: 3CX Backup and Restore will now backup recordings when recordings path is not the default directory.
  • Fixed: The restore procedure will create recordings file structure in case it does not exist.

DD-WRT Firmware Revision Histroy for the D-Link DIR-615 Rev D1 D2 D3 and D4 (Includes Virgin Media Supplied D-Link DIR-615 Router)

DD-WRT Firmware Revision Histroy for the D-Link DIR-615 Rev D1 D2 D3 and D4 (Includes Virgin Media Supplied D-Link DIR-615 Router)

r20119 V24-preSP2 – 10-12-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/10-12-12-r20119-testing/dlink-dir615d/

r20086 V24-preSP2 – 10-06-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/10-06-12-r20086-testing/dlink-dir615d/

r19519 V24-preSP2 – 07-20-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/07-20-12-r19519/dlink-dir615d/

r19342 V24-preSP2 – 06-08-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/06-08-12-r19342/dlink-dir615d/

r19327 V24-preSP2 – 06-06-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/06-06-12-r19327/dlink-dir615d/

r18777 V24-preSP2 – 03-19-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/03-19-12-r18777/dlink-dir615d/

r18767 V24-preSP2 – 03-08-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/03-08-12-r18767/dlink-dir615d/

r18740 V24-preSP2 – 03-08-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/03-08-12-r18740/dlink-dir615d/

r18687 V24-preSP2 – 03-08-2012 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2012/03-08-12-r18687/files/dlink-dir615d/

r18024 V24-preSP2 – 12-20-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-20-11-r18024/dlink-dir615d/

r18007 V24-preSP2 – 12-14-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-14-11-r18007/dlink-dir615d/

r18000 V24-preSP2 – 12-12-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-12-11-r18000/dlink-dir615d/

r17990 V24-preSP2 – 12-09-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-09-11-r17990/dlink-dir615d/

r17967 V24-preSP2 – 12-07-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-07-11-r17967/dlink-dir615d/

r17201 V24-preSP2 – 06-14-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/06-14-11-r17201/dlink-dir615d/

r16994 V24-preSP2 – 05-08-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/05-08-11-r16994/dlink-dir615d/

r16785 V24-preSP2 – 04-09-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/04-09-11-r16785/dlink-dir615d/

r16754 V24-preSP2 – 04-09-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/04-09-11-r16754/dlink-dir615d/

r16454 V24-preSP2 – 03-17-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/03-17-11-r16454/dlink-dir615d/

r16214 V24-preSP2 – 02-17-2011 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/02-17-11-r16214/dlink-dir615d/

r15962 V24-preSP2 – 12-24-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/12-24-10-r15962/dlink-dir615d/

r15940 V24-preSP2 – 12-18-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/12-18-10-r15940/dlink-dir615d/

r15778 V24-preSP2 – 11-21-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/11-21-10-r15778/dlink-dir615d/

r15704 V24-preSP2 – 11-09-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/11-09-10-r15704/dlink-dir615d/

r15693 V24-preSP2 – 11-06-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/11-06-10-r15693/dlink-dir615d/

r15506 V24-preSP2 – 10-26-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-26-10-r15506/dlink-dir615d/

r15501 V24-preSP2 – 10-25-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-25-10-r15501/dlink-dir615d/

r15437 V24-preSP2 – 10-12-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-12-10-r15437/dlink-dir615d/

r15407 V24-preSP2 – 10-09-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-09-10-r15407/dlink-dir615d/

r15362 V24-preSP2 – 10-05-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-05-10-r15362/dlink-dir615d/

r15334 V24-preSP2 – 10-02-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/10-02-10-r15334/dlink-dir615d/

r14929 V24-preSP2 – 08-12-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/08-12-10-r14929/dlink-dir615d/

r14896 V24-preSP2 – 08-07-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/08-07-10-r14896/dlink-dir615d/

r14815 V24-preSP2 – 07-16-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/07-16-10-r14815/dlink-dir615d/

r14684 V24-preSP2 – 06-30-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/06-30-10-r14684/dlink-dir615d/

r14594 V24-preSP2 – 06-12-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/06-12-10-r14594/dlink-dir615d/

r14569 V24-preSP2 – 06-09-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/06-09-10-r14569/dlink-dir615d/

r14537 V24-preSP2 – 06-03-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/06-03-10-r14537/dlink-dir615d/

r14473 V24-preSP2 – 05-25-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/05-25-10-r14473/dlink-dir615d/

r14289 V24-preSP2 – 04-16-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/04-16-10-r14289/dlink-dir615d/

r14280 V24-preSP2 – 04-15-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/04-15-10-r14280/dlink-dir615d/

r13637 V24-preSP2 – 01-16-2010 – ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2010/01-16-10-r13637/dlink-dir615d2/ (d2 Revision Only)

Microsoft Windows – Network Printer/s Unexpectedly Show Offline

When using Microsoft Windows (various editions and versions) you may find that your Network Printer Unexpectedly Shows Offline.  This can occur for a number of reasons and todays blog will try and help get you printing again.

First you should verify that you can ping the printer you are trying to print to, you can usually find the hostname or the IP address of the printer from the “Ports” tab of the printers “properties” page.

It should look something like this:

Printer Name or IP Address is where we can see which port the printer is trying to print to, we can then enter a “command prompt” by typing “cmd” into the “run” box and then type the ping command and the ip address or hostname of our printer.  Example is “ping 192.168.1.230” or “ping hpinkjetprinter”

If we do not get a response from the address or hostname then it could indicate that the printer has been assigned a different IP address (DHCP) by the server or your Router.  It could also indicate that the printer is turned off, the network cable is unplugged or damaged, if the printer is wireless it may be that the signal is no longer in range or that the wireless credentials it was setup with have been changed (WEP or WPA Key, SSID).  Many Servers or Routers support reservations so that you can ensure your printer always gets the same ip address, alternatively you can find the hostname of your printer and set the printer port to the hostname, if the ip address changes the computer should then still be able to resolve the hostname to the current and valid ip address of the device.

If your printer is responding to a ping command but you still cannot print then it may be an issue with the configuration of the printers “Standard TCP/IP Port” you will several options on the port configuration page that can effect your ability to submit a print job to the network printer, it may also cause the printer to incorrectly report that it is offline.

One particular issues that I have witnessed first hand is an HP OfficeJet Printer showing offline when the “SNMP Status Enabled” is ticked under the  “Standard TCP/IP Port” printer port configuration tab.  You may be able to ping the printer and access its web configuration but the printer will continue to show offline in Windows and print jobs will remian in the print queue.  Once the “SNMP Status Enabled” is unchecked the printer will appear online again and print correctly.

You amy also find that your printer only supports RAW or LPR mode, you can usually find further information on the “Protocol” that your printer supports via the technical manual or sometimes via the printers web configuration page.

Last but not least please remeber to check that you have the latest printer drivers from the manufacturers website, any firmware updates or software updates should also be installed to ensure the optimum performance and reliability of your product.  It is also important to remember that you should ensure the printer you are accessing is compatbile with your operating system and that driver support is either providd natively within Windows or the manufcaturer supply drivers via their website.

HTC Announce Android 4.0 (Ice Cream Sandwich) Handset Upgrades

The list of HTC Handsets that are due an upgrade to Android 4.0 (Ice Cream Sandwich) in early 2012 is as follows:

  • HTC Sensation
  • HTC Sensation XL
  • HTC Sensation XE
  • HTC EVO 3D
  • HTC Rezound (US)
  • HTC EVO Design 4G (US)
  • HTC Amaze 4G (US)