Tag Archives: issue

Yealink Handset Crackling or Buzzing from Handset and Speakerphone

You may occasionally notice that your Yealink phone starts crackling or buzzing.  This has most commonly been observed after the phone has been in operation for sometime without being rebooted or after a firmware update.

Below are some troubleshooting steps that you can try to resolve the buzzing and crackling

  • Try restarting the Yealink Phone (You can either remove the Power or Ethernet Cable if using PoE, alternatively just hold down the X key until you are prompted to restart the phone)
  • Try a Factory Reset on the Phone, ensure that you have all the required settings to reconfigure the device after the factory reset.
  • Update the phone firmware to the latest release and then perform a factory reset prior to configuring or provisioning the phone again.
  • Confirm if crackling or buzzing is just occurring from the handset or also from the speakerphone.  If just the handset exhibits the issue then the cable or handset may need to be replaced.
  • Ensure that the VoIP/SIP Phone System is up to date
  • Ensure that you are using the most appropriate voice Codecs for your phones and the SIP Trunk. (A-law is commonly used in Europe and u-law is generally used in the United States)

Change of behaviour with TRAN (Transfer) key after upgrading Yealink T3X and Yealink T2X Firmware to V70

I have noticed a change of behaviour with TRAN (Transfer) key after upgrading Yealink T3X and Yealink T2X to the new V70 firmware along with upgrading 3CX Version 11 to Service Pack 3.

It appears that the default DSS Key Transfer Mode is changed from Attended Transfer to Blind Transfer.  An Attended Transfer was always performed when you used the BLF/DSS Keys to perform the Transfer in previous Yealink firmware versions.  For example A calls B wanting to speak with C, B presses TRAN button and then presses the BLF/DSS Key for C.  In this instance B should be able to speak with C (Attended Transfer) to see if they want to take the call rather than A just being passed straight to C (Blind Transfer).

yealink blind transfer

 

You need to login to the Yealink HTTP Interface and then navigate to Phone->Features->Transfer Settings and Change “Transfer Mode via DSSKey” to “Attended Transfer” by using the drop down menu.

yealink attended transfer

So by changing this simple setting you can restore the Attended Transfer function whilst still taking advantage of the V70 Firmware for your Yealink Phone.

Update Rollup 3 for Windows Small Business Server 2011 (SBS 2011) has been Released

Update Rollup 3 for Windows Small Business Server 2011 (SBS 2011) brings support for deploying Windows 8 in your SBS 2011 environment using the SBS 2011 connect computer wizard

This update rollup contains all the updates that were included in the previous update rollup. Additionally, this update fixes the following issues

Issue 1 You receive a warning message when you try to deploy a client computer that is running Windows 8 in Windows Small Business Server 2011 Standard. Note This issue occurs because Windows Small Business Server 2011 Standard does not support client computers that are running Windows 8. However, after you apply this update, you do not receive a warning message.

Issue 2 After you run client deployment tools in Windows Small Business Server 2011 Standard, Windows Store apps do not work on client computers that are running Windows 8

Note The update described in this article adds support for user profile migration

Issue 3 You cannot remotely connect to a Windows 8 client computer from the Remote Web Access webpage

Issue 4 After you install the Microsoft .NET Framework 4.5 and then install the .NET Framework 4, you do not receive email notifications

Issue 5 You cannot download a file or a folder whose path contains non-ASCII characters on the Remote Web Access webpage

Issue 6 Assume that the name of a user, group, or organization unit (OU) contains a slash (/). When the user, group, or OU is a member of a group that is traversed during the Remote Web Access logon process, the user, group, or OU cannot log on to the Remote Web Access webpage.

Issue 7 When Windows Small Business Server uses the default configuration, Windows Server Update Services (WSUS) cannot synchronize Best Practices Analyzer (BPA) with Windows Small Business Server.  Additionally, new updates for BPA are displayed only in the optional updates menu.

Note After you install the update that is described in this article, the following changes occur in BPA and WSUS:

• Update rollups for BPA are auto-approved as update rollups for Windows Small Business Server

• The “tools” category is added to WSUS

• The BPA installation is approved and is displayed in the “Updates with Microsoft Software License Terms that are pending approval” group

Watchguard XTM 1050, XTM 2050, XTM 2 Series, XTM 3 Series, XTM 5 Series, XTM 8 Series – Fireware XTM OS 11.6.1 – Build # 346666

Watchguard XTM 1050, XTM 2050, XTM 2 Series, XTM 3 Series, XTM 5 Series, XTM 8 Series – Fireware XTM OS 11.6.1 – Build # 346666

11.6.1 – Build # 346666 Provides some new features and resolves the following issues:

• This release introduces support for the new high-performance XTM 5 Series models 515, 525, 535, and 545

• Provides an update to our localized user interfaces and documentation

• An XTM device configured in bridge mode can now pass VLAN traffic between 802.1Q switches or bridges

• FireCluster support for XTM 25, 26, and 33 wired models

• Several issues have been resolved in this release that caused XTM devices to crash when configured to use Application Control or IPS [66937, 65426, 65636, 67312, 66135, 67159, 67399, 67310]

• An issue was resolved that caused some XTM device processes to crash when running Mu Dynamics default published vulnerability test [66490]

• An issue was resolved that caused a kernel crash and device reboot [67329]

• The XTM 2 Series device can now handle a large file transfer without interface instability [67367]

• A problem that caused incorrect data to display on the XTM 5 Series LCD screen has been resolved [67197]

• Policy Manager now displays the correct VLAN limits for XTM 5 Series models 505, 510, 520, and 530 with a standard Fireware XTM feature key (not Pro) [67780]

• You can now successfully configure and apply Traffic Management actions for XTM 2 and 3 Series devices from the Web UI [67221, 66645]

• Firebox X Edge e-Series devices can now be successfully managed with templates [67658]

• The notification message sent when a local Log or Report database is down now correctly shows the host IP address instead of “???” [41731]

• The Log Server can now handle backup files greater than 2GB in size without generating an error message: “Error (8199), Exception during backup of oldest log data: File is not a zip file” exception” [66811]

• The DHCP lease activity report now works correctly [66062]

• Log Collector now handles XTM device log data that spans multiple SSL/TLS records without crashing [66347]

• A problem has been resolved that caused poor performance on XTM 2 Series models 25 and 26 because of an incorrect memory allocation for security subscription signatures [67240]

• A deny message is now correctly sent to the web browser in most cases when Application Control blocks content in the Web/Web 2.0 category [66201]

• The WebBlocker automatic database update time is no longer off by one hour when daylight savings time is in effect on the host server’s timezone [67551]

• If you use PPPoE or DHCP for an external interface on an XTM device configured to use multi-WAN, the XTM device no longer loses the default routes for external interfaces after the external interface reconnects [67424, 67520]

• A problem has been resolved that caused a static route to fail after an external interface configured to use PPPoE is disconnected, then reconnected [67520]

• Tagged VLAN traffic is now correctly recognized when an XTM device is configured in Bridge mode [64355]

• The CLl command “restore factory default all” now successfully restores a device to its factory default settings [66240]

• An issue has been resolved that caused Policy Manager to incorrectly display an interface IP address as 0.0.0.0/24 when you viewed a FireCluster configuration for a cluster in drop-in mode [63551]

• The Mobile VPN with SSL process no longer crashes during a FireCluster failover [66118]

You can download 11.6.1 – Build # 346666 from the Watchguard website